Bradbury Brothers / Updated July 31, 2021
We have been living in unprecedented times here in our nation, state, and city. Bradbury Brothers is ready to serve the needs of our customers and team members. Safety is one of our core values and is of high priority at Bradbury Brothers every day.
Health & Safety in Our Community
Bradbury Brothers provides a vital role in maintaining the health and safety of our community. If your Air Conditioning, Plumbing or Electrical systems are broken, we will be there to fix it. If you need service, call our main line or complete a contact form on our website for service at any hour. We have staff handling emergency calls 24/7 and routine maintenance or non-emergency calls from 7 am to 7 pm Monday thru Friday and 8 am to 5 pm Saturday.
We will be following protocols recommended by the national, state as well as local agencies. Any team members that have a fever, are showing signs of sickness, or who have been known to be exposed to COVID-19 and not protected will be asked to remain at home.
We want to be here to keep our customers safe and comfortable at home. We also need to protect our team members and make sure they stay healthy as well. We ask that you work with us so that we may provide the services needed.
When you call in, our office staff will be asking if anyone in your home has recently been ill OR has any type of illness putting them or our employees at risk.
- If you answer yes, then we will ask if it would be possible to keep that family member in an isolated area while our employee is in the home or reschedule if it is a non-emergency call.
- We have access to all necessary personal protective equipment and at your request will be happy to use while inside your home.
NOTE: masks and gloves will not be used while in attics or outside for safety reasons.
In most cases we can troubleshoot equipment from outside or in your attics with minimal face to face contact.
We will be following protocols to maintain a safe work environment by maintaining a safe 6′ distance which means no handshaking. If you do not currently have any type of air filtration system, ask our technicians about what is available.
Although testing on the COVID-19 Virus has not been done with most filtration systems, they will keep you and your family’s immune system strong enabling you to battle this new virus as well as those that have been around for a while.
Our normal process is for repair work to be approved via signature before beginning work. In order to reduce contact, our technicians can provide you with a disposable glove you can use to provide authorization signatures on our devices or we can do so via internet if you have access.
We plan to work this plan unless the situation changes.
This plan is good at all times for the health and safety of our customers and employees. We greatly appreciate our customers and team members here at Bradbury Brothers. We understand the value of trying to reduce the spread of any type of illness.